To exchange items follow these three simple steps:

Step 1: Complete the form below.

Step 2: Return your items, without the box it arrived in. Wrap your items in tissue paper or another protective material and send in a secure package on a tracked service to this address: FAO Returns Department, Recognised, St Pauls Centre, Queen Caroline Street, London, W6 9PJ.

Step 3: Please ensure that your name is written clearly on your package, or inside the package along with an order number (if you have one).